If you know your current password:

1. Click your name in the top right-hand corner of the screen.
2. Select My Profile from the drop-down menu.
3. Navigate to the Login Info tab.
4. Enter your current password.
5. Enter and confirm your new password.
6. Save your changes.

If you do NOT know your password:

1. Go to the login page.
2. Click Login at the top right-hand corner of the screen.
3. When the login pop-up appears, click Forgot your password?
4. An email will be sent to the email address on file. Please allow several minutes for it to arrive.
5. Enter the code from the email into the login pop-up screen.
6. You will then be prompted to update your password.

1. Click your name in the top right-hand corner of the screen.
2. Select My Profile.
3. Navigate to the Account Preferences tab.
4. Edit your General and/or Billing communication preferences.
5. You will be prompted to e-sign to opt into that communication preference for company records.

To submit a request:

1. Click Requests on the left-hand side of the screen.
2. Select General Request.
3. Choose the property the request is for.
4. Select the type of request (example: general, billing, etc.).
5. Enter your details and submit.

To view previous requests:

• Return to the Requests section.
• Click on any open or previous request to view its status and updates.

1. Select Calendar from the left-hand navigation menu.
2. Browse upcoming meetings and community events.
3. Click an event to see full details.

1. Click Payments on the left-hand side of the screen.
2. Under your balance on the right-hand side, click Statement.
3. Select:
   • The property
   • The statement type
   • The date range you wish to view
4. Click Download to save the statement to your computer.

• Your balance is visible on your Home Dashboard.
• You can also view it on the Payments page on the left-hand side.
• The Payments page also displays upcoming charges (next 25 days) and full account history.